My 5 Key Takeaways for Resonance, Activation, and
Cultivation
After reading Leadership,
Communication, and Social Influence: A Theory of Resonance, Activation, and
Cultivation by Ruben & Gigliotti, I explored 5 key
takeaways which will be explained below, but first I wanted to point out how
the book is organized. The following sections are divided by:
- Leadership,
Communication, and Social Influence
- An
Overview of Foundational Perspectives on Leadership and Communication
- An
Integrated View of Leadership and Communication: The Dynamics of
Resonance, Activation, and Cultivation
- The
Role of Resonance, Activation, and Cultivation in Leading Change and
Transformation
- Implications
and Applications for Those Who Aspire to Influence
- The
Decision to Lead; The Choice to Follow
Ruben & Gigliotti (2019) explore how leadership,
communication, and social influence impact the relationship between leaders and
followers, emphasizing the shared responsibility as social influence impacts
teams, communities, and organizations. They explore the connections between
leadership and communication, and how messages and behaviors between leader and
follower impact the responses and reactions between each other.
Leadership and Communication
According to Ruben & Gigliotti, “leadership and
communication intersect with and build upon each other” (p. 1). They explain
that their focus is on the way leadership dynamics are described and
understood, and how those messages are translated into practice across multiple
levels, from small informal groups to more complex interactions. They
specifically discuss the challenges confronting the nature of leadership and
leadership practice. It is noted that leaders’ engagement serves as a
“necessary condition for realizing leadership outcomes, however, followers
provide the sufficient conditions that form the backdrop of any given
communication encounter” (p. 7).
Foundational Perspectives on Leadership
While some leaders are believed to be natural-born leaders,
the consensus is that a person’s natural leadership capabilities can be
developed, enhanced and or refined by anyone who is willing to dedicate
themselves to this goal. “Being skilled at selective communicative engagement
and careful decision-making about with whom and when to assert one’s views” can
be just as important and impactful in different situations (Ruben &
Gigliotti, 2019). Another key point is that the term “leadership” does not
necessarily apply to just those who occupy formal positions. It could apply to
other individuals who demonstrate informal leadership and who may be extremely
influential in relationships, teams, groups, organizations, and
communities.
Foundational Perspectives on Communication
Different models of communication were explored to better
understand the relationship between leaders and followers, with a focus on
issues of persuasion, news, and entertainment. The earlier forms of
communication emphasized the elements of speaker, message, and audience, and
viewed communication as a one-way process in which one individual influenced
others through messages (Ruben & Gigliotti, 2019). This underlying theme is
still considered “as a one-way event that includes a unidirectional transfer of
information from source to receiver” (pg. 49). The key takeaway in this section
is a shift in thinking: “message sent is not equal to message received” (pg.
50). A leader must know how to construct better messages and deliver them more
effectively.
The Dynamics of Resonance, Activation, and Cultivation
Resonance is the potential for communicative connection
between initiated messages shared between leader and follower. The zone of
resonance is the place where “a fit” between leadership actions and follower
receptivity connect.
Activation is the response or rejected response by the
potential followers.
Cultivation is growing people much like growing plants. You
must water a plant and nourish it so it will provide you with beauty. When
cultivating people, you must provide them with long-term support and
opportunities for growth so you can make meaningful connections with them. You
do this through the intentional design of your message to hopefully create
connections.
Resonance, activation, and cultivation are interconnected
and provide us with a better understanding of the relationship between
leadership, communication, and social influence that impact follower response.
When cultivation efforts succeed, the zone of resonance and activation expands,
resulting in less effort required to trigger a response (Ruben & Gigliotti,
2019).
The Role of Resonance, Activation, and Cultivation
Leading change was discussed as one of the key takeaways,
and how to use the stages in the change process to apply the theory of
resonance, activation, and cultivation. The stages discussed were attention,
engagement, resolve, action, and integration. Successful change requires
progression through the change process. If all things align well, activation
and long-term cultivation will exist. As change leaders, it is important to
expand zones of resonance to overcome obstacles to change, and ensure individuals
feel heard and supported.
Implications and Applications
This section discussed competency categories necessary for
engaging in social influence. Being aware and becoming experts at applying this
knowledge may be useful when influencing in different capacities. Leadership
excellence is shaped by the interplay of leader behaviors, followers, and the context (Ruben & Gigliotti, 2019).
The Decision to Lead and the Choice to Follow
The challenges faced by leadership and leadership practices
were discussed to shed some light on how social influence is interconnected
with leadership and communication. The decisions we make as leaders and
followers in how we use and present the ideas shared by Ruben & Gigliotti
(2019) will help shape our perspectives in our roles. However, our efforts
should focus on what makes us as individuals feel important and valued.
A group of my colleagues got together to film a podcast to
collaboratively discuss the 5 key takeaways from this week’s reading (Leadership,
Communication, and Social Influence: A Theory of Resonance, Activation, and
Cultivation). The video is about Leadership, Resonance, Activation,
Cultivation, and Presence, which are framed around Ruben & Gigliotti’s
ideas between leadership, communication, and social influence. While our ideas
and interpretations were from different perspectives, we all concluded that
leadership, communication, and social influence are interconnected and promote
resonance, activation, and cultivation patterns.
You can access the filmed Podcast here: Group Key Takeaways
Reference
Ruben, B. D., & Gigliotti, R. A. (2019). Leadership,
communication, and social influence: A theory of resonance, activation, and
cultivation. Emerald Publishing.
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